insurance

Governed, explainable, production- ready agents for banking & insurance

Deploy AI Agents in hours

Built on the proven DSW UnifyAI foundation, DSW AgenticAI brings agent orchestration, audit-first governance, and human-in-the-loop controls to regulated enterprises.  

Production-grade agentic AI platform purpose-built for banking, financial services and insurance. AgenticAI unifies data pipelines, AI/ML models and GenAI agents into a single governed platform so regulated enterprises can deploy autonomous workflows with confidence.   

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AI-powered Agents in hours  

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AI/ML Workflows in days 

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Audit-first governance

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Enterprise security & deployment flexibility  

Turn proofs-of-concept into auditable, production-grade automation with explainable agents, deterministic governance, and enterprise-grade security. 

Core Capabilities

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Unified foundation

ingle governance layer across data, models and agents.

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Agent orchestration & collaboration

multi-agent planning, A2A coordination and reusable workflow patterns.

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Audit-first governance

immutable audit trails, deterministic runtime controls and role-based guardrails.

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Explainability + human oversight:

native human-in-the-loop workflows, explainability hooks and escalation controls.

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Security & agent identity

RBAC, secrets management, network sandboxing and enterprise key management.

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Flexible deployment

cloud-agnostic, hybrid, on-prem or air-gapped deployments to meet data-residency and latency needs.

BFSI Use Cases & Vertical Accelerators 

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InsurAInce

Purpose-built for insurers: claims orchestration, fraud triage, underwriting augmentation and customer engagement automation.

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BankAI

For banks & financial institutions: lending decision support, compliance automation, fraud monitoring and risk remediation.

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Roadmap

Next: telecom, healthcare and other regulated industries where auditability and governance are critical.

Presentation Layer

Use Cases

Customer Service Agent

Customer OnboardingAgent

Policy & Compliance Assistant

Field-Agent Support Assistant

Claims Triage Agent

Lead Qualification Agent

HR Employee Service Agent

AgenticAI Studio

LLM Hub

LLM Hub

Prompt Management

Prompt Management

Knowledge Base Management

Knowledge Base Management

Tool Management

Tool Management

Memory Management

Memory Management

Guardrails

Guardrails

LLM Fine-tuning

LLM Fine-tuning

Agent Testing

Agent Testing

Agent Observability

Agent Observability

Agent Inference

Agent Inference

Workflow Builder

Workflow Builder

Prompt & Agent Versioning

Prompt & Agent Versioning

Prompt Generation

Prompt Generation

On-prem LLM Hosting

On-prem LLM Hosting

Multi-Format Document Support

Multi-Format Document Support

Advanced RAG Capabilities

Advanced RAG Capabilities

MCP and Custom Tools

MCP and Custom Tools

Three-Layer Memory

Three-Layer Memory

Enterprise-Grade Guardrails

Enterprise-Grade Guardrails

Guided Agent Builder

Guided Agent Builder

UI-Driven Fine-Tuning

UI-Driven Fine-Tuning

UI-Driven Agent Testing

UI-Driven Agent Testing

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How AgenticAI Works

01

Connect

Ingest enterprise data through managed connectors and DataOps pipelines.

02

Build

Author and test agents in AgenticAI Studio (fine-tune, simulate, validate).

03

Orchestrate

Compose agents, models and enterprise logic into auditable workflows using Workflow Builder.

04

Operate

Enforce runtime policies, monitor telemetry, and maintain immutable audit trails and reports.

Trusted by Leaders in BFSI and Beyond​

Explore how we’ve helped businesses like yours achieve success with innovative technology solutions.

Canara HSBC achieves faster deployment on persistency prediction and customer retention
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With DSW's insurance-specific solutions on top of its robust AI platform, we’ve been able to move use cases into production quickly. ​

Ritesh Rathod

Ritesh Rathod

Chief Strategy and Data Officer, Canara HSBC

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DSW UnifyAl simplified our data-driven approach, enabling easy development of Al-powered use cases.​ ​

Stefano Bonfa

Stefano Bonfa

Director, OxSDE, Europe ​

Customers In Production – Canara HSBC, Manipal Cigna, Mahindra, Castler, ​Wealthright, FSS

With advanced capabilities of the platform's AgenticAI, Castler’s escrow services became smarter, more efficient - enabling faster, secure, scalable solutions for our BFSI clients.​​

Ritesh Tiwari

Ritesh Tiwari

Chief Product Officer, Castler​

Manipal Health Cigna in production with over 5 use cases of AI/ML and GenAI
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Frequently Asked Questions

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